Preparing to take a Respondus quiz

Installing LockDown Browser

You will need to install LockDown Browser in order to take any exam that requires its use.

To begin the installation, please go to the Respondus LockDown Browser Installation page. Click on the Install Now button, then follow the onscreen instructions to complete the install.

Note: This URL and the LockDown Browser download are unique to the University of Nevada, Reno. Every time you launch the LockDown Browser, it will ask you to Choose Server. Make sure the option UNR-CANVAS is selected.

Screenshot of a pop-up window asking for the selection of server
Figure 1. Screenshot of a pop-up window asking for the selection of server.

Pre-exam system check

To ensure LockDown Browser and the webcam (if your exam also requires Respondus Monitor) are set up properly, do the following:

  • Start LockDown Browser, log into WebCampus, and select this course.
  • Locate and select the Help Center button on the LockDown Browser toolbar.
  • Run the Webcam Check and, if necessary, resolve any issues.
  • Run the System & Network Check. If a problem is indicated, see if a solution is provided in the Knowledge Base. Troubleshooting information can also be emailed to our institution's help desk.
  • Exit the Help Center and exit LockDown Browser.

Setting up your testing environment

When taking an online exam that requires LockDown Browser and Monitor, remember the following guidelines:

  • Make sure you're in a location where you won't be interrupted
  • Turn off all other devices (e.g., tablets, phones, second computers) and place them outside of your reach
  • Clear your desk of all external materials not permitted (e.g., books, papers, other devices)
  • Before starting the test, know how much time is available for it, and that you've allotted sufficient time to complete it
  • Remain at your computer for the duration of the test
  • If the computer or networking environment is different than what was used previously with the Webcam Check and System & Network Check in LockDown Browser, run the checks again prior to starting the test

To produce a good webcam video, do the following:

  • Avoid wearing baseball caps or hats with brims
  • Ensure your computer or tablet is on a firm surface (a desk or table). Do NOT use the computer on your lap, a bed, or other surface where the device (or you) are likely to move
  • If using a built-in webcam, avoid tilting the screen after the webcam setup is complete
  • Take the exam in a well-lit room and avoid backlighting, such as sitting with your back to a window

Remember that LockDown Browser will prevent you from accessing other websites or applications; you will be unable to exit the test until all questions are completed and submitted.