Accessible to All

The University of Nevada, Reno is committed to diversity and to ensuring that our programs, services and activities are accessible to all

Pennington Student Achievement Center
The William N. Pennington Student Achievement Center viewed from the south with students stiting on its stairs.

 

Letter from the President

President Marc Johnson

During the fall 2016 semester, the University received a complaint from the Office for Civil Rights (OCR) within the U.S. Department of Education citing areas of our website which contained barriers to access for people with disabilities. OCR’s mission, in short, is to provide equal access to education and, specific to the Web, to ensure our nation’s schools adhere to the standards outlined in Title II of the Americans with Disabilities Act of 1990. The University understands and fully supports this mission.

The University’s online content and functionality must always follow accepted accessibility standards, summarized in the Benchmarks for Measuring Accessibility. These standards are meant to guarantee that people with disabilities are able to acquire the same information, engage in the same interactions, and enjoy the same benefits and services as their nondisabled peers. While we do much of this now, the website requires ongoing vigilance because of its extensive and dynamic nature.

Thank you for your attention to this important issue and for helping to make our University ever more accessible to those with disabilities.

Sincerely,
Marc

2019 Annual Campus Accessibility Forum

 

Accessibility Overview

What is accessibility?

"Accessible" means that individuals with disabilities are able to independently acquire the same information, engage in the same interactions, and enjoy the same services within the same time frame as individuals without disabilities, with substantially equivalent ease of use.

How is accessibility measured?

The University measures online content accessibility and functionality according to The World Wide Web Consortium's (W3C) Web Content Accessibility Guidelines (WCAG) 2.0 Level AA and the Web Accessibility Initiative Accessible Rich Internet Applications Suite (WAI-ARIA) 1.0 techniques for web content. Additionally, the University seeks to achieve adherence to and conformance with the following standards (where possible):

Who is responsible for ensuring accessibility compliance?

Technology accessibility is an institution-wide responsibility. Technology access for individuals with disabilities must provide comparable functionality, affordability, accuracy of content and timeliness of service delivery. Products and services must be usable by the greatest number of people including individuals with disabilities.

Each college, administrative unit, faculty member, and employee is responsible to ensure compliance and, if notified of non-compliance, is required to remediate.

The Office of the Provost oversees the implementation of and compliance with the ICT Accessibility Policy. The Executive Vice President & Provost, or designee, shall appoint a standing ICT Accessibility Committee to coordinate those efforts.

Is accessibility training required?

Consistent with the Corrective Action Plan, the University currently offers and requires annual participation in website accessibility training for academic faculty and anyone responsible for developing, loading, maintaining, or auditing web content and functionality. Until such time as OCR closes its monitoring of this agreement, the University will submit to OCR on a quarterly basis documentation of this training and other measures taken.

Who do I contact with questions or for assistance with accessibility?

For assistance with accessibility, or to report an issue, please use the  Accessibility Help Form. The form is setup to automatically route your request to the appropriate individual(s) who can best assist you with your request.

 

Accessibility Timeline

2018

March 1, 2018

  • Submitted the revised 2018-2020 Corrective Action Plan for approval by U.S. Department of Education Office for Civil Rights (OCR)

March 5, 2018

  • OCR approved the proposed 2018-2020 Corrective Action Plan titled "University of Nevada-Reno Proposed Corrective Action Plan (revised)" and dated February 2018

April 4, 2018

  • Officially adopted and implemented the approved 2018-2020 Corrective Action Plan

April 19, 2018

  • Submitted to OCR the approved Correction Action Plan and documentation establishing that the approved Corrective Action Plan is being implemented according to the approved schedule

October 19, 2018

  • Submitted the 1st Corrective Action Plan Progress Report to OCR

November 28, 2018

  • ICT Committee hosted the 1st Annual Campus Accessibility Forum

2019

Jan 1, 2019

  • Per the approved 2018-2020 Corrective Action Plan and University Policy, all instructional materials are accessible

April 4, 2019

  • Submitted the 2nd Corrective Action Plan Progress Report to OCR
  • Requested, and received, a waiver for the Corrective Action Plan Progress Report due to OCR on Oct 4, 2019

October 7, 2019

  • Kalena Pelekai-Wai hired as the ICT Accessibility Manager
  • The ICT Accessibility Team is formed with Shiva Pourgholaminejad, ICT Accessibility Analyst, reporting to Kalena

Dec 1, 2019

  • All non-instructional websites and web content are accessible
  • Snapshot report generated for non-instructional websites and web applications

Dec 11, 2019

  • ICT Committee hosted the 2nd Annual Campus Accessibility Forum

2020

Jan 7, 2020

  • State of the University Web Accessibility Compliance report shared with the President's Council and Academic Leadership Council

Jan 27 & 27, 2020

  • ICT Accessibility Manager, Kalena Pelekai-Wai, presented the State of the University Web Accessibility Compliance report to the President's Council, Academic Leadership Council, and University Technology Council

Feb 10, 2020

  • All inaccessible documents, multimedia, web content and functionality from the current University website hosted through the Content Management System (CMS) which has not been remediated is removed
  • CMS migration from the current University website to the new website completed

March 2, 2020

  • Submitted the 3rd Corrective Action Plan Progress Report to OCR
 

Accessibility Resources

This website serves as the University's repository for information, updates and resources for accessible technology. As a campus community, we are tasked with ensuring that technology, from websites to videos, software to hardware, are fully accessible and can be used productively by users with disabilities.

Websites/Web Content

Guides

Services

  • Website remediation services are available for a fee through QA Info Tech.

Documents

Guides

Services

Videos

Guides

Services

  • Video remediation (captioning) services are available for non-instructional content through 3Play Media.
  • Captioning services for instructional content is available through Teaching & Learning Technologies.  Please email captions@unr.edu or call (775) 682-6798.

Software

Guides

Services

 

Accessibility Assistance

The University of Nevada, Reno provides assistance with accessibility issues by category and audience. Please review the options below and follow the instructions provided.

Academic

Teaching & Learning Technologies (TLT) offers accessibility training for academic faculty and anyone responsible for developing, loading, maintaining, or auditing web content and functionality.

TLT will work with faculty to help address their accessibility question and concerns, and TLT provides video captioning and audio transcription for instructional content.

Contact TLT: (775) 682-6798 for individual or group trainings/assistance, or self-enroll at the TLT Workshops and Training page. Email captions@unr.edu for captioning or transcription.

Administrative

For assistance with accessibility, or to ask a general question, please use the Accessibility Help Form. The form is setup to automatically route your request to the appropriate individual(s) who can best assist you with your request.

If you are have questions or concerns regarding web content, documents, or multimedia within the Content Management System (CMS) managed by the Office of Marketing & Communications, please email webhelp@unr.edu.

If you are have questions or concerns regarding web content, documents, or multimedia outside the Content Management System (CMS), please contact the designated Web Accessibility Liaison for your college, division or unit.

Students

Accessible content will serve the needs of most individuals. If you have a student with an accommodation request or specific need, please encourage the student to contact the Disability Resource Center (DRC) to arrange any accommodations they may require.

The Disability Resource Center (DRC) is located within the Pennington Student Achievement Center, Suite 230.  You can reach the DRC by phone at: (775) 784-6000.

Public

For assistance with accessibility, or to report an issue, please use the Accessibility Help Form.  The form is setup to automatically route your request to the appropriate individual(s) who can best assist you with your request.

If you believe you or others have been discriminated against in connection with the University's website accessibility, you may file a formal complaint with the University alleging discrimination under Section 504 and Title II of the ADA using the form on the complaint page. The formal complaint will be forwarded to the University's Equal Opportunity and Title IX office.

 

Information & Communication Technology (ICT) Committee

Technology accessibility is an institution-wide responsibility. To help the University achieve accessibility compliance, the Information and Communication Technology (ICT) committeee was formed to bring together the talented and dedicated professionals who are best positioned to lead the effort. Below is a list of individuals who are part of the ICT Committee.

Ashley Andrews

anandrews@unr.edu
Specialist, Web Communications Cooperative Extension
College of Agriculture, Biotechnology & Natural Resources

Sommer Atchley

sommer@unr.edu
Instructional Designer, 365 Learning
Division of Extended Studies

Melissa Barnard

mbarnard@unr.edu
Assistant General Counsel
Office of the President

Molly Beaupre

mebeaupre@unr.edu
Manager, Records and Registration
Division of Student Services

Robert Boyd

rboyd@unr.edu
Manager, MED User Services
School of Medicine

Michael Brown

msbrown@unr.edu
Director, Digital Marketing
Office of Marketing & Communications

Betsy Brownfield

bbrownfield@unr.edu
Purchasing Officer II
Division of Administration & Finance

Gary Cardinal

gcardinal@unr.edu
Assistant General Counsel
Office of the President

Melisa Choroszy

choroszy@unr.edu
Associate Vice President, Enrollment Services
Division of Student Services

Mary Anne Christensen

maryac@unr.edu
Assistant Director, Disability Resource Center
Division of Student Services

Kara Cleveland

karac@unr.edu
Manager, Operations
Graduate School

Maria Doucettperry

mdoucettperry@unr.edu
Director, Equal Opportunity & Title IX
Division of Student Services

Shannon Ellis

elliss@unr.edu
Vice President
Division of Student Services

Natalie Fry

nfry@unr.edu
Communications Officer
Office of Marketing & Communications

Kerri Garcia Hendricks

kerrig@unr.edu
Executive Director
Office of Marketing & Communications

Greg Gardella

greg@unr.edu
Manager, Instructional Technology
Teaching & Learning Technologies

Cole Griggs

csgriggs@unr.edu
Systems/IT Operations Architect
Office of Information Technology

Thomas Harrison

tch@unr.edu
Faculty, Professional Specialized Studies
College of Education

Jill Heaton

jheaton@unr.edu
Vice Provost, Faculty Affairs
Office of the Provost

Tina Hill

tina@unr.edu
Associate Director, User Services
Office of Information Technology

Ed Huffman

edhuffman@unr.edu
Director
Teaching & Learning Technologies

Deaon Kolbet-Clausell

deaon@unr.edu
Director, Web Development
Office of Marketing & Communications

Eric Lambert

ericlambert@unr.edu
Professor/Chair, Department of Criminal Justice
College of Liberal Arts

Raymond Lee

rlee01@unr.edu
Senior Web Developer
Office of Marketing & Communications

Bob Leonard

rleonard@med.unr.edu
Director, Information Technology
School of Medicine

Michael Leverington

michael@cse.unr.edu
Faculty, Computer Science & Engineering
College of Engineering

Wenzhen Li

wenzhenl@unr.edu
Instructional Designer
Teaching & Learning Technologies

Gary Livedalen

glivedalen@unr.edu
Purchasing Officer 2
BCN Purchasing

Don Massie

donmassie@unr.edu
Instructional Technologist
Teaching & Learning Technologies

Chris McClendon

cmcclendon@unr.edu
Head, Enterprise Data Center
Office of Information Technology

Jim McKinney

mckinney@unr.edu
Deputy Chief Information Officer
Office of Information Technology

Oswaldo Mendoza

mendozao@unr.edu
Senior Web Interface Designer
Office of Marketing & Communications

Jeanine Mooers

jeanine.mooers@gmail.com
Software Tester
Division of Student Services

Kalena Pelekai-Wai

kpelekai-wai@unr.edu
ICT Accessibility Manager
Office of Information Technology

Shiva Pourgholaminejad

shiva@unr.edu
ICT Accessibility Analyst
Office of Information Technology

Michelle Rachal

mrachal@med.unr.edu
Librarian, Savitt Medical Library
School of Medicine

Kathy Ray

kray@unr.edu
Dean
University Libraries

Raul Rodriguez

raulrodriguez@unr.edu
Coordinator, ASUN
Division of Student Services

Rohit Patil

rohit@unr.edu
Manager, University Research Data
Division of Research & Innovation

Andrey Sarantsev

asarantsev@unr.edu
Assistant Professor, Statistics
Department of Mathematics & Statistics

Steve Smith

ssmith@unr.edu
Chief Information Officer & Vice Provost for Information Technology
Office of Information Technology

Tyler Smith

tsmith234567@unr.edu
Coordinator, Disability Accommodations
Division of Student Services

Jeff Springer

jeffs@unr.edu
Chief Information Security Officer
Office of Information Technology

Kirstin Swagman

kswagman@unr.edu
Senior web strategist
Office of Marketing & Commmunications

Shanon Taylor

shanon@unr.edu
Associate Professor, Education
College of Education

Sariah Tillotson

stillotson@unr.edu
Administrative Assistant, Admissions & Records
Division of Student Services

Heather Turk

hturk@unr.edu
Associate Registrar
Division of Student Services

Claudene Wharton

whartonc@unr.edu
Communications Specialist, Cooperative Extension
College of Agriculture, Biotechnology & Natural Resources

Michael Wilhelm

wilhelmm@unr.edu
Web Technology Marketing Manager
School of Medicine

Mary Zabel

mzabel@unr.edu
Director of the Disability Resource Center
Division of Student Services

 

ICT Subcommittees and Chairs

Below is an organization chart of the active subcommittees under the campus ICT Committee and their respective Chairs.

  • Steve Smith Chair, Information & Communication Technology (ICT) Committee
    • Kalena Pelekai-Wai Chair, Audit Subcommittee
    • Ed Huffman Chair, Instructional Materials Subcommittee
    • Kathy Ray Co-Chair, Research & Scholarly Works Subcommittee
    • Shiva Pourgholaminejad Chair, Software Review Subcommittee
    • Kirstin Swagman Chair, Web Subcommittee