Employee assistance program (EAP)

Please Note: University of Nevada, Reno employees only are currently assigned to Mountain EAP as described below. Although this website links to other benefits on the BCN HR Shared Services site, all employee types at the University of Nevada, Reno use Mountain EAP. If you are an employee of the University of Nevada, Reno and have questions about the EAP, please call Human Resources at (775) 784-6082.

The University is excited to partner with Mountain EAP to support employees (and eligible dependents) through life's difficult moments. Mountain EAP is located in Reno and specializes in counseling and advising services for personal or interpersonal issues, such as depression, anxiety, parenting issues, or conflicts at work or home.


Mountain EAP is local with a full-service office in mid-town Reno. When you call you reach a real person who can schedule an in-person appointment for you in their local Reno office.

Call (775) 322-6066 to set up an in-person appointment.

Trained Counselors

Services are available to employees and their eligible dependents. Eligible individuals may receive up to three free sessions per year (you may continue on insurance benefits if you wish). Classified employees are eligible to use Administrative Leave for two one-hour visits. Counseling and Advising services are strictly and legally confidential.

Eligible Dependents

The following dependents of University of Nevada, Reno employees are eligible for Mountain EAP services:

  • Spouse or registered domestic partner under the State of Nevada
  • Minor children (under 18 years old)
  • Adult children (up to 26 years old)
  • Step-children (minors under 18 and adults up to 26)
  • Parents who are dependent on the employee financially (65 years of age or older)

Online Counseling

Mountain EAP offers Online Video Counseling via Skype or FaceTime for non-local employees and eligible dependents.

Get Online Counseling

Access Additional Resources with the EAP Mobile App

Download the free EAP App that includes hundreds of self-help resources and tools. Log on using the company code UNR.

Mountain EAP App LogoMountain EAP App for AppleGet the Mountain EAP App on Google