Cashier's Office Frequently Asked Questions (FAQ)
How will I be billed for my tuition and fees?
The cashiers' office will send your bill via e-mail to the address you have listed in your MyNEVADA account. Make sure that you save the cashiers' office to your ‘save recipient' list. http://office.microsoft.com/en-001/outlook-help/add-a-name-to-your-safe-senders-or-safe-recipients-list-HP005243357.aspx. You will also be able to view your tuition and fees in your student center.
When are the due dates for my tuition and fees?
The due dates will be posted in your MyNEVADA account. Fees are due three (3) days prior to the start of each semester.
How can I put myself on a payment plan?
You will be able to sign up for a three (3) part payment for Tuition and Fees AND/OR Housing through MyNEVADA
How do I enroll in Direct Deposit?
You can enroll in direct deposit for all of your refunds in the Finance section in your student center
What are the drop dates for classes?
Drop dates depend on the type of class that you are enrolled in. Make sure to check the Academic Calendar for each semester to see the dates for a 100% refund of tuition.
Will I get a refund if I drop my classes?
If you drop a class before the 100% drop date, you will receive a 100% refund of your tuition. If you drop classes AFTER the 100% drop date you MUST WITHDRAW from ALL OF YOUR classes at the University of Nevada, Reno to receive a 50% refund of your tuition. Your mandatory course fees WILL NOT be refunded. Your account must be PAID IN FULL to receive a refund check.
What are the late fees if I don't make a payment on time?
Your account will be subject to late fees of $25.00 per day or up to $250.00 if your payment has not been made by the due date. If you are on a 3 part payment plan and you have made the first payment and are late on the 2nd or 3rd payment, you are subject to a 10% fee of your unpaid balance. If you have not made any payments on your account after the first payment is due your courses are subject to cancellation.
If I come to the cashiers' office will you drop my classes for me?
The cashiers' office does not have the security to add or drop classes. You will need to add/drop your classes on MyNEVADA.
Can my mom or dad call on my behalf?
You can allow for anyone to call the cashiers' office on your account. You must add them to the third party release. If they are not on your account the cashiers' office WILL NOT discuss your account with them
I can't sign up for classes because I have a hold on my account.
There are different types of financial holds that might be placed on your account.
- ALL tuition and fees for the University of Nevada, Reno will be shown in the account inquiry section in MyNEVADA. You will pay these fees in MyNEVADA.
- Other fee holds such as parking, health center and library fees will be paid to that department or through their website.
If you have an outstanding balance at any NSHE institution, i.e. TMCC, WNC, CSN etc., you will not be allowed to enroll at UNR until these fees are paid. You will need to pay directly to the school where the cost was incurred. UNR will NOT remove these fees for you. The hold will be removed once the fees have been paid.
I have an investment account that is paying my tuition. Will they send the check to me and then I pay?
If you have an investment account you will need to contact the provider. The provider will need to send a check to the university. Please make sure that they reference your name and NSHE student ID # on the check so that it will be credited to the correct account. When providing the mailing address for the university, please use the following:
University of Nevada, Reno
1664 No. Virginia St.
Cashiers Office/ MS 0124
Reno, Nevada 89557
I have Nevada Pre-Paid. Will it automatically go on to my account?
You will need to contact the Nevada State Treasury Department and inform them of your INTENT TO ENROLL at UNR. It is imperative that your social security number with Nevada Pre-Paid and the one listed on your MyNEVADA account are the same.