Summary
Luisa M. Lucero, Ph.D., serves as executive director for administration and business operations for the School of Public Health. In this role, she provides leadership across finance, research administration, human resources, technology and business intelligence, operational planning and organizational effectiveness.
Lucero brings experience spanning academic public health, health policy, health care operations, technology and organizational performance. Her career has included teaching and academic program support in higher education as well as leadership of complex operational and technology initiatives in the health care sector. She has led multidisciplinary teams and large technology portfolios, with a focus on improving organizational performance, strengthening processes and using data to guide decision-making and measure results.
Her disciplined, data-driven approach focuses on identifying operational challenges, establishing performance measures and improving processes. Her combination of health care operations and performance improvement expertise with experience in academic public health supports the School as it continues to grow its academic and research programs and develop new programs, centers and initiatives. Her work focuses on strengthening an administrative infrastructure that is integrated, efficient, data-informed and responsive to the needs of faculty, staff and students.
Lucero earned her Ph.D. in public administration and policy, with a concentration in health policy, from Old Dominion University. She previously served as a lecturer and internship coordinator in the university’s School of Community and Environmental Health, where she gained experience with academic programs and accreditation.