Liberal Arts Student Center

Advising expectations

The mission of the College of Liberal Arts Student Center is to provide a professional and meaningful academic advising experience for our undergraduate students, assisting them in navigating university and program requirements in order to achieve their educational goals and earn a bachelor’s degree.

The academic advising process is a collaborative relationship between students and advisors. As such, both students and advisors should uphold the following expectations to ensure a positive advising experience:

As a student, you can expect your college advisor to

  • Be knowledgeable about the curriculum requirements for the program(s) for which they advise
  • Assist you in selecting appropriate classes and developing an academic plan that meets degree requirements
  • Be familiar with campus resources and make appropriate referrals when necessary
  • Provide accurate and timely information about university policies, regulations and procedures
  • Be reasonably available for advising appointments or to assist in answering occasional advising questions via email.
  • Provide information and guidance to assist you in your decision-making processes

As your college advisors, we expect you (our student advisee) to

  • Seek advising assistance in a timely manner, well in advance of enrollment dates and/or as soon as academic issues arise
  • Come to advising appointments prepared, including any academic questions you wish to ask
  • Become knowledgeable about university, college, and departmental program requirements associated with your major(s) or minor(s), as well as relevant policies and procedures
  • Take the initiative to become familiar with and utilize available campus resources
  • Keep your advisor informed of any changes that might impact or interfere with satisfactory academic progress
  • Take responsibility for your academic actions and decisions

Office policies

It is our goal to serve all students at the CLA Student Center in a respectful, equitable and timely manner. To ensure our ability to provide productive appointments and efficiently take care of your advising needs, as well as maintain a professional office environment, we ask for your understanding of and adherence to our office’s general policies.

  1. We request that you schedule your advising appointment at least one business day in advance.
    1. Scheduling in advance allows you and your advisor time to adequately prepare for the appointment. Advisors often like to review your academic records prior to meeting with you, which can help appointments flow more smoothly.
    2. We strongly encourage you to plan ahead for appointments. Our office experiences high appointment demand in peak advising periods (typically the first week of classes, mid-October through November, and March through April), during which you may want to schedule an appointment several days to a few weeks in advance.
    3. Note: During advertised “Express Advising” events, we will offer walk-in advising without an appointment for specified quick advising transactions.
  2. Depending on the purpose of your meeting, you may be asked to reschedule your appointment if you arrive late.
    1. Your advisor may be unable to sufficiently address all your needs when starting several minutes late if you have several or detailed advising issues. We want to ensure there is enough time during your appointment to cover all the topics we need to discuss.
  3. If you are unable to keep your appointment, please contact us beforehand to reschedule or cancel.
    1. Letting us know beforehand when you cannot attend an appointment will allow your advisor time to assist other students. Your cancellation may also afford another student an opportunity to use that time slot, which is especially helpful during peak advising periods.
  4. We acknowledge that sometimes students have urgent advising needs. Please understand that we are not always able to address all students’ concerns immediately, but will assist you as soon as possible.
    1. In addition to advising hundreds of liberal arts students, your college advisors have many other responsibilities (including but not limited to: student recruitment events, orientation, LiberalArtsFIT, advanced registration, campus outreach activities, committee work, special projects, etc.).
    2. Your advisor’s response time to inquiries may vary depending upon their advising load, time of year, and involvement with other tasks. Please be patient and allow two-to-three days for a reply.
    3. Please expect a turnaround time of a few business days when requesting an advisor’s signature on forms, and understand that we may ask you to make an appointment to complete some types of documents.
  5. We want everyone to feel welcome in the CLA Student Center. We ask that everyone be respectful and courteous while within this space.
    1. We ask that you be considerate of those around you, including staff and other students.
    2. Language or behavior that is disrespectful to others, disruptive to the operation of the office, or otherwise inconsistent with the Student Code of Conduct is unacceptable. Students exhibiting such actions may be asked to leave and/or have their conduct referred to appropriate officials.