Frequently Asked Questions

Where do I get my WolfCard?
What are the WolfCard Office Hours?
How much does a WolfCard cost?
What happens to my WolfBucks if I leave the University?
Is Lombardi Recreation Center accepting the WolfCard?
Will there be validation stickers on the card?
Will the WolfCard replace Venda Cards in the Library for printing and copies?
I have a Wolfpass for bus transportation. Is this the same card?
What is a Prox (Proximity/Door Key) card and when can I pick it up?
What if my Prox card is not working?
What should I do about my card if I am an Independent Learning Student?
How do I sign up for Payroll Deduction if I am a Faculty or Staff employee?

Where do I get my WolfCard?

Obtain your WolfCard ID at the WolfCard Office in the Joe Crowley Student Union, room 204. Photo identification (drivers license, passport, etc.) is required. ID cards may only be issued to students who have registered for classes. You will be able to obtain your WolfCard the DAY AFTER YOU REGISTER FOR CLASSES.

What are the WolfCard Office Hours?

Academic Year Hours:

Monday-Tuesday 8:00 a.m. to 6 p.m.

Wednesday-Friday 8:00 a.m. to 5:00 p.m.

Saturday-Sunday: Closed

How much does a WolfCard cost?

The cost of your card depends on your student status.

Degree Seeking Students:

Full-time degree seeking students (undergraduate, Masters, Ph.D.) pay the University an Orientation fee, which includes the cost of your first ID card. Proof you have paid the Orientation fee may be required.

Non-Degree Seeking Students:

Non-degree seeking students (special students, IELC only students, post-degree students) do not pay an Orientation fee. A $7 fee will be charged by the WolfCard Office.

Affiliate Cards:

Affiliates are persons who require university privileges but are not students or employees of the University. An Affiliate application is required. Fax completed form to the ID Card Office at 784.4080. The charge for an Affiliate card is $7.00 ($10.00 for a door access card) and can be paid for by the individual or a department IPO. Affiliate Card Application (PDF)

What happens to my WolfBucks if I leave the University?

*REFUNDS: You may request a WolfBucks refund through the Campus Card Manager if you are graduating or leaving school for any reason. There is a ten dollar processing fee and two week processing period. The WolfBucks will be refunded to the student if there are no outstanding fees at the University. You may also request a transfer of funds to a friend or relative at the end of the year if you are leaving the university. Minimum transfer amount is $10. There are no refunds or transfers for Bonus WolfBucks.

If there is no activity in the account after 12 months any WolfBucks will be forfeited and the account closed.

Is Lombardi accepting the WolfCard?

Lombardi requires a WolfCard for access into the building by students, faculty, staff, affiliates and a Lombardi card for all other memberships.

Will there be validation stickers on the card?

There will no longer be any stickers on your card for Lombardi or athletic access. Card readers will be used to determine access into these events. We no longer have stickers on ID cards because of the banking relationship. Stickers can not go into ATM machines.

Will the WolfCard replace Venda Card in the Library for printing and copies?

The WolfCard and WolfBucks have replaced Venda Card in the campus libraries. If you have Venda Card dollars check with the Knowledge Center Circualtion Desk on what to do.

I have a Wolfpass for bus transportation. Is this the same card?

The WolfCard and Wolfpass are two different cards. You will need to keep your Wolfpass to ride on the bus.

What is a Prox (Proximity) card?

The Prox card is actually a key or building door access card. The ID Office is working with Campus Police on re-carding building staff from the old white key card to the new combination WolfCard/Prox card. Campus Police will notify the departments when we are ready to schedule re-carding for a building. Staff in that building requiring a prox card will need to bring a new, approved security form to the ID Office in the Joe Crowley Student Union to obtain the card. The security form will then go to Police so the new card can be activated and the old card de-activated in the system. Prox Request Form (PDF)

What if my prox card is not working?

Are you enrolled for classes? (student) A student must be registered for at least one class for his/her card to function.
Did you freeze/unfreeze your card? If you froze your card and obtained a replacement, you must "unfreeze" your account for your new card to work.
Did you report a lost card found to campus police? If so, contact campus police.
Ask your supervisor or department head if your status has changed.
Does the door security device beep when you tap your card against it? If not, your card has been damaged. The card has imbedded copper wires that may be broken if the card is bent. NEVER carry your card loose in your pants pocket - this is a sure way to break the wires. Prox cards should be kept in a rigid holder.
Replacement cost for a lost or damaged prox card is $15.

What should I do about my card if I am an Independent learning Student?

Independent Learning students can get a student ID card. If there is a problem contact Penny Leathley the Campus Card Manager for help at 775.784.4008.

How do I sign up for payroll deduction?

Payroll Deduction Form is available here. You have the option of signing up for yourself or for your UNR student. Please fill out the form and turn it into the WolfCard ID Office in the JOE and we will process with Payroll. If you have any questions please call the office at 784-4001.