The Workday Implementation team has created multiple resources to help new, current, and former employees navigate Workday. We offer online self-help via the Workday Knowledge Base; in-person training sessions; weekly in-person walk-in sessions for HR topics; weekly Help Desk call-in hours; and an online Help Desk ticket submission system. As communication with users is critical, and we encourage all frequent Workday users to subscribe to our WorkdayAlerts listserv to receive rapid notification of known issues via email.
Submit an online Workday Help Desk ticket
If you can't find what you are looking for on the Knowledge Base, our team of Workday experts is happy to assist you. When you submit an online Help Desk ticket using Team Dynamix, a technician who specializes in that topic area will be assigned to assist you and will email you back as soon as possible.