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Get help

Do you need assistance? Use these links to browse the knowledge base, contact the Support Center by submitting a ticket, via live-chat or by calling. To contact the Support Center via telephone please dial 775-682-5000. Phone support is available 24/7. You can also access the Support Center in person: the OIT Support Center Computing Help Desk is located in the Mathewson-IGT Knowledge Center on the 2nd Floor, Main Atrium. Hours vary depending on the time of year; please click Other Options to see current in-person help hours.

Customized help

Find the most frequently used services for different groups on campus.

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Frequently used services for employees.

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Frequently used services for students

Inside view of the knowledge center


Frequently used services for members of the public

IT Alerts notifications

The Office of Information Technology maintains an IT Alerts distribution list so any University employee can receive IT-systems related notifications. You can sign up to receive IT Alerts, but please note you must have a valid University email account to be accepted to the mailing list.