Personal Outcomes & Satisfaction

The Personal Outcomes and Satisfaction project is no longer operating.

Beginning in 1995, the Nevada Center for Excellence in Developmental Disabilities (Nevada UCED) entered into a contract with Developmental Services of the Nevada Division of Mental Health and Developmental Services. The objective of the contract is to improve delivery of services to people with mental retardation and related conditions. The Nevada UCED conducted over 4,371 in depth interviews with individuals around the state. Using the 25 outcomes identified by the Council on Quality and Leadership (CQL), interviews are conducted in a one-on-one format to help determine each individual's status.

The utilization of national standards for assessment of services quality, together with an outside agency conducting the guided interviews and evaluations, sets high standards for delivery of services to these individuals and implements a new model for the state. The compiled interview results influenced staff training needs and a variety of state policies, and interviews frequently assist in helping individuals consider new or additional methods of services.

Legislative Reports

Reports will remain online. Developmental Services Program Evaluation: Personal Outcomes & Satisfaction Reports The following reports are available shortly in printer ready PDF format. Alternate formats an be made available upon request.