Self-Help Guides

Have you tried switching it off and then on again?

The question may sound like a cliché, but restarting troublesome technology can often fix a problem you may be experiencing. As a computer or printer remains switched on and continues to be used, it builds up temporary files and settings that can eventually slow down or inhibit your ability to use the machine. Therefore, switching the machine off clears these congesting files, and the machine is able to "breathe" again.

The machine must be completely switched off. Putting it into standby, or hibernating the computer, will not work.

Simple Troubleshooting

If restarting the machine did not help, these self-help guides may be useful.

Internet Browsers

Many resources, including MyNEVADA and WebCampus, are based entirely online. This section contains information on troubleshooting steps you can take if your internet browsers stops working with a website correctly.

Computer Information

If you decide to contact us, these self-help guides can assist you in obtaining information about your computer that can really help your technician.


Some of the steps you may need to take to ensure applications run smoothly after Java updates.

E-mail Help

Information on connecting to, configuring, and troubleshooting your University e-mail account.