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The IT department does not have a specific set of personnel that are able to offer courses and training. However, there are many resources available to members of the University that can assist them develop their technical knowledge and computing abilities. Additionally, there are some simple procedures that anyone can follow, that are known to fix many IT issues.

Self-Help Guides

The IT department has put together some guides that can help simply solve common IT problems.


The Instructional Design Team can help you build and develop your online course on WebCampus.

KC à la Carte

Knowledge Center staff offer an occasional week of classes and seminars about computing and getting the most out of the programs you may use regularly. offers in-depth video tutorials covering a wide variety of computing and software topics. The University has a license that allows anyone with a NetID to access the site.

Safari Books Online

This site contains a large selection of computing e-books, that are available to read online for any member of the University with a NetID.

Microsoft Online Training

Microsoft offers comprehensive online training materials for most of their software and services. Please note: Some of these courses are not free.

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