Virtual Private Network (VPN)

What is the VPN?

The Virtual Private Network is a system at the University that allows an off-campus computer to connect to the University network. Once connected via the VPN, the off-campus computer will be treated by the University network as though it were on-campus.

Who can use the VPN?

Access to the VPN is granted to those who are unable to access the resources they need through the Remote Desktop Server. Those wishing to use the VPN should contact IT Support.

Access to the VPN is for employees only and is limited and granted on a per-user basis.

First-time Connection Instructions

The VPN requires you to download a connection agent. You only need to complete this process once. See below for information on how to do any subsequent VPN connections you may want to make.

A VPN connection can be established on both a Mac and Windows computer. The instructions below are primarily focused on a Windows computer, because that is the most common operating system in use by the faculty and staff at the University. However, the process for both operating systems is basically the same.

You must have administrator rights on your local machine to complete these instructions.
  1. To access the VPN for the first time, go to and log in with your NetID and password.VPN NetID Login
  2. The VPN requires you to download a connection agent. After logging in, select the option that best suits your type of computer. Windows users unsure whether to pick the 32-bit or 64-bit version should choose the 32-bit version.Available Downloads
  3. If given the option, run the file. Otherwise, save the file somewhere memorable (like your computer desktop), and then double-click on it to run the program.Select Run
  4. During the installation process, accept all of the defaults as you click Next through the options.Installation Screen
  5. You may receive a warning asking you to verify the installation of the program. Click Yes.Security Warning
  6. Once you have installed the software, click Close on the installation program. The VPN connection client should launch automatically. If it does not, run GlobalProtect Agent from your list of available programs.
  7. The settings to connect to the VPN are:
    • Username: Your NetID username
    • Password: Your NetID password
    • Portal:
    Click on Apply.VPN Settings
  8. Windows

    In the bottom-right of your screen, a Globe icon will appear informing you of the status of your connection.Windows Globe Icon


    A globe icon will appear in the status bar at the top-right of your screen. It will let you know when you have successfully connected to the VPN.Mac Globe Icon

Once you have successfully connected to the VPN, your computer will act as if it is on-campus. You will be able to access all the resources you would normally be able to access if you were on-site at the University.

Please note: You may need to fully-qualify some network address. E.g. Instead of connecting to \\storage\folder you may need to enter the connection as \\\folder.

Subsequent Connections

The VPN Connection Agent is programmed to always run. However, you must manually tell it when you would like to connect to the VPN.

  1. Windows

    Locate the GlobalProtect Globe Icon in your system tray. You may need to click on the arrow to the left of all the icons to expand the available running programs.


    Locate the GlobalProtect Globe Icon in the status bar at the top-right of your screen (near the clock).

  2. Right-click on the icon, and click on Connect.Connect from Right-Click Menu
  3. You may be asked to enter in a username and password. This is your NetID. Click on Apply to connect to the VPN.GlobalProtect Authentication

You are now connected to the VPN.

Disconnecting from the VPN

To disconnect, right-click on the Globe Icon in the system tray (Windows) or status bar (Mac) and then click on Disconnect.

If you have any issues with the VPN, please contact IT Support.

Video Tutorial