1664 N. Virginia Street
Reno, NV 89557
|Location||Mathewson-IGT Knowledge Center Computing Help Desk|
If you have any issues or questions, please don't hesitate to contact us as soon as possible.
(775) 682-5000 (Reno)
(702) 671-5100 (LV)
Type live to a Technician
It is not possible to reset passwords via live chat.
Submit a request for OIT assistance with a large-scale project.
OIT Service Center Help Desk
2nd (Main) Floor
Monday to Friday - 7:30am to 5:00pm
Saturday and Sunday - 1:00pm to 5:00pm
OIT Support Call Center
Computing Support Center
Monday to Friday- 8:00am to 5:00pm
Saturday and Sunday - Closed
All Help Desks are closed at the weekends outside of the fall and spring semester.
The Help Desks are closed when campus is closed and for all state and federal holidays.
Information Technology has a public mailing list designed to keep members of the University informed of news and alerts relating to the IT department.
ITAnnounce is for general IT Announcements. For example, this list may be used to advertise new services offered by IT, as well as reminders about IT policy and changes. It is recommended that you subscribe to this mailing list if you would like to be aware of any changes that may affect computer usages on campus.
To subscribe, follow these instructions - the mailing list name is itannounce.