Spam Protection

For those with a email address, the University Email system works very hard to stop spam (unwanted emails) from reaching your inbox. Most of the time, the spam is obvious and easily caught (unless you really wanted that cheap "Rolex" watch). However, occasionally, an unwanted email will make it into your inbox because it has cleverly disguised itself as looking legitimate. Luckily, there are tell-tale signs that can help you to identify whether an email is legitimate or not.

Microsoft Advanced Threat Protection

Junk Mail FolderTo provide advanced levels of security and reliablity, our email servers use Microsoft Advanced Threat Protection to provide real-time protection against malware attacks and malicious links. Additionally, advanced tools are available for quicker responses to threats, easier management of messages marked as spam, and ultimately a cleaner, more reliable, inbox for you. Any email marked as "spam" will be redirected away from your inbox, into your "Junk Email" folder.

While dealing with your inbox, it's simple to mark an email as spam, or block a sender, or any other tasks that help you to only see the emails you want to read. Learn more about your Junk Email settings.

Protecting Yourself from Spam

There are several steps you can take to avoid getting bombarded with unwanted messages.

  1. Do not respond to spam. Any kind of response, whether you intend to unsubscribe or complain, informs the sender that the address is valid and a real person is reading the email.
  2. Do not buy anything offered via spam. Doing so simply supports the spam industry, and an increasing percentage of spam is fraudulent. If you want the product that you see, try buying it from a related web site, but don't click on any links in the email.
  3. Filter Incoming Email. Those with a account are able to set a blacklist of unwanted e-mail addresses. Third-party mail systems should also provide black-listing abilities; consult their help sections for more information.
  4. Use the delete key. Simply delete that pesky email. Please do not forward the email to OIT Support - we can not globally block an e-mail address as it may be "legitimate" information to someone on campus.
  5. Use a temporary e-mail address. If you are using an online system, and you feel like they may give your details to a disreputable company, then consider using a tool like 10 Minute Mail. This will provide you with an e-mail address you can enter and receive mail with, but it only lasts for 10 minutes. Alternatively, some people set up fully working e-mail accounts that they give to anybody that they don't want to know their main e-mail address.
  6. Report Illegal Messages. It is very rare, but occasionally a spam message will contain illegal content that should be investigated by a law enforcement agency. Contact details for those who investigate these matters:

If you have any questions about spam, and identifying illegitimate messages, please contact the OIT Support Center.