Telephone Services Policy


University of Nevada, Reno employees who are part of the campus NEC telephone system may not order additional outside phone services. These could include alternate long-distance providers, non-UNR voice mail boxes, or other special calling services. Most services and rate plans are included within the UNR phone system.


Most features that users are seeking are already available on the University's new integrated telephone system and through the campus email systems. If you order services outside of these systems, Information Technology (IT) will not be able to reconcile billing and accounting. In addition, outside services may impact the overall quality of service for all users on campus.


Ordering any necessary special calling services from an outside vendor may only be done through the University Campus Telephone System Manager.  If additional or outside services are required, please contact IT Support at (775)682-5000 or send an e-mail message to  A system design specialist will be in contact with the designated departmental representative.