Student checklist for Proctorio

Before you start the exam, use the checklist below to ensure a successful exam experience:

  • Use a desktop or laptop computer, plugged in if possible. NO iPads, tablets, or phones can be used.
  • Use the Google Chrome browser with the Proctorio extension installed. (Download Proctorio extension).
  • Check microphone (internal or external) functionality.
  • Check webcam (internal or external, webcam alternatives) functionality.
  • Use a hard-wired internet connection if possible. If using Wi-Fi, make sure you have a strong and consistent signal. Internet hotspots not recommended.
  • Find a well-lit quiet space. You may be asked for a room scan.
  • Have a school or government-issued ID card available.
  • Close all apps you may have open.
  • Close all other tabs on your Chrome browser.
  • Clear your browsing history in Chrome.
  • Restart your computer (recommended at least 24 hours prior to exam time in case of required updates)
  • For Mac users, allow Chrome to access Screen Recording.

Problems? Need assistance?

If you encounter any problems during the exam, contact Proctorio Live Chat immediately. You can access this:

For more resources on Proctorio, please see the Student Guide.