Purchasing card program

Errors, disputes, returns & credits

JP MorganChase Customer Service Department:
7am-7pm CST Monday-Friday

JP Morgan Chase Fraud Department 1-888-297-0778

Lost of stolen PCards

JP MorganChase
24 hours a day, 7 days a week

UNR PCard Team (775) 784-1203

Copy of charge/credit slip

JP MorganChase Customer Service Department
7am-7pm CST Monday-Friday

Thank you for participating in the University of Nevada, Reno's PCard program. The PCard program is intended to reduce the costs associated with the procurement/buying process. Some of the advantages of the program include the following:

  • Greater flexibility to be able to buy & procure competitively
  • To improve vendor relationships
  • Save money for the university
  • Easier to purchase low dollar transactions.

To request a purchasing card application and agreement, contact our office.

To make this program successful for you and the university, the following are some of the guidelines we need every cardholder to follow:

  • Each individual purchasing card transaction cannot exceed the preset limit. This amount is set between $1,999.99 and $4,999.99 including delivery, shipping, and/or special handling charges. Splitting a charge to not exceed the per item limit is considered a purchasing violation and may result in loss of PCard privileges.
  • No personal purchases are allowed. Purchased items/services must be made for the use and benefit of the university.
  • No State of Nevada sales tax should be charged to any purchases. UNR's Federal Tax ID Number is #886000024.
  • Assure there is proper account coding of all expenses and sufficient budgeted funds are available in the account to be charged to cover the expenses.
  • The business purpose for the purchase must be documented on the PCard statement that is forwarded to the PCard office for auditing..
  • Return semi-monthly purchasing card statements with receipts to the PCard office (MS 124) within the specified time frames for each reporting period.
  • Report all lost or stolen cards immediately to our processing bank JP MorganChase at 1-800-316-6056 and to the PCard Department (784-1203). The UNR police department may also need to be contacted at 784-4013.

Obtain original itemized receipts/invoices when making a purchase. The receipt must contain the following information:

  • Business Name and Address
  • Itemization of Purchase
  • Total Amount Paid
  • Date of Purchase
  • Business Purpose may be written on the receipt