Coronavirus FAQ

 

Registration, admissions and educational benefits

The Office of Admissions and Records physical office is closed but providing alternate methods of service.

Per the Governor's directive, we are physically shut down but our staff are continuing to provide our services remotely for the safety of our community. As the University remains open, the Office of Admissions and Records is continuing to provide services to students, staff, faculty, and alumni. Staff will not able to answer phones, but will actively monitor emails.

Services are available online through MyNEVADA or by emailing questions, forms and attachments to mynevada@unr.edu.

Please note: As our staff is operating remotely during this time, phone calls may come from a blocked number.

  • I need to turn in a document to Admission and Records, do I need to come to campus to turn it in?

    No. The Wolf Pack community is encouraged to continue communicating by email and to send any attachments*, forms*, etc., to mynevada@unr.edu or to the unit-specific email as appropriate.

    Please note: We do not suggest sending sensitive personally identifiable information via email. If you are unsure if you can email us a document/form, please email mynevada@unr.edu with an overview of what your form entails and we will evaluate your request in order to protect your student data.

  • Do I need to come on campus to meet with an Academic Advisor before I can register?

    No.

    Advising staff are currently making the transition to online delivery of their services and will be serving students in a new way. Enrollment holds will be changed to notifications regarding action that needs to be taken and therefore will not keep you from enrolling. Advising Holds and Final Transcript Holds will simply have instruction on the action needed, but will not restrict enrollment.

  • Is there an extension to the last date to drop a class with a W (withdrawn) grade?

    Yes. In order to allow students the time needed to make an informed determination, the deadline to drop with a W grade has been extended until April 10th for classes meeting in the Spring Regular Academic Term.

    • Final day to drop classes and receive a W grade 04/10/2020*
    • Final day to change from credit to audit grade 04/10/2020*
    • No dropping of individual classes after this deadline 04/10/2020*

    *These updated deadlines apply to regular session classes only.

    For classes with dynamic start/end dates contact mynevada@unr.edu to request information for your specific course.

  • I need to drop a class, can I do this online in MyNEVADA?

    Yes. Enrollment changes can be made through MyNEVADA using the Enrollment Tile. Please visit our MyNEVADA Enrollment Guide for step by step instructions on how to add and drop courses. Drop deadlines for dropping with a W grade have been extended.

    In order to allow students the time needed to make an informed determination, the deadline to drop with a W grade has been extended until April 10th for classes meeting in the Spring Regular Academic Term.

    • Final day to drop classes and receive a W grade 04/10/2020*
    • Final day to change from credit to audit grade 04/10/2020*
    • No dropping of individual classes after this deadline 04/10/2020*

    *These updated deadlines apply to regular session classes only.

    For classes with dynamic start/end dates contact mynevada@unr.edu to request information for your specific course.

  • My registration date is coming up, do I need to be on campus to register for classes?

    No. You can register online through MyNEVADA. You should have received a communication with your registration date and time inside. Once it is your turn to register simply log in to MyNEVADA, select your classes, and finish enrolling. You can visit our MyNEVADA Enrollment Guide for step by step instructions.

  • I have an immunization notification on my account. How do I get my records to you and how does that impact my registration for Summer and Fall?

    Due to COVID-19, immunization record due dates have been extended and will not currently stop registration in future terms. All immunization records must be turned in prior to starting in person classes. It is important to turn in these records as soon as possible.

    • Fax: (775) 784-4283
    • Email:mynevada@unr.edu
    • Mail: Office of Admissions & Records, MS 0120, Reno, NV 89557
  • I am having trouble enrolling and need to talk to someone, what do I do?

    We are happy to assist you via email. You may also submit a request for phone consultation if you would like us to call you.

    Email: Email us at mynevada@unr.edu.

    Your question will be answered in the order it is received.

    Below are the common types of enrollment errors:

    Prerequisites (completed before) and Co-Requisites: Some classes require that you have completed a course before you can register, or be registered for another course at the same time. You can view these requirements by clicking on the course and reviewing the ‘enrollment requirements’ section.

    Time conflict error: MyNEVADA will not allow you to register for classes that have conflicting times. If you would like to register for the course, you will need to have a Time Conflict Memo signed by both instructors. Once completed you can email the form to mynevada@unr.edu.

    Reserved capacity: Certain courses may have reserved seating for specific cohorts of students. If you do not meet that cohort, you will receive an error message that all available seats are reserved. You can add yourself to waitlist, but we suggest you find an alternate class or section.

    Closed class: If a course has reached its enrollment capacity you cannot enroll. If you would like to add yourself to the waitlist you can do so during the enrollment process.

    Unit load error (21 credits): Undergraduate students cannot take over 21 units in the regular session. If you would like to take over 21 units, you will need a letter of support from your academic advisor.

    Department consent required: Certain courses require that you have department consent before you can add/drop. You will need to reach out to the department for assistance (unless its MATH/ENG; see below).

    Consent to drop Core English and Math from Admissions and Records: Completing Math and English Gateway classes quickly is critical to success in University academic programs. To ensure students start off their academic career on the right foot, the Nevada System of Higher Education Board of Regents created a policy that all degree-seeking students must be continuously enrolled in Math/English until this requirement is met. If a student has not satisfied the English/Math Gateway requirements, Admissions and Records will be unable to drop those classes for students. If you would like to swap sections or move to a different ENG/MATH course, please fill out the Swapping a Math or English Course form.

  • Will my VA educational benefits be disrupted or changed?

    Based on the last information received from the VA, you will continue to receive the same monthly stipend amount through January 1, 2021. For the most up-to-date information regarding your VA educational benefits, please see the daily updates on the VA Facebook page.

  • I am activated by the Nevada National Guard. How do I work with the University?

    Contact your professors and let them know you are being activated by the NV National Guard and develop a plan to make-up the missed work. Secondly, please contact the Veteran Services office directly at chaicook@unr.edu to help work through any VA processing issues.