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FAQ

Clinic Policies
NO APPOINTMENTS ARE NECESSARY EXCEPT FOR NIGHT CLINIC AND SPECIALTY CLINICS-PSYCHIATRY, COUNSELING, NUTRITION, GYNECOLOGY AND DERMATOLOGY.

Walk-In visits are majority of our patient visits. All students must present a valid Student ID to be seen at the UNR Student Health Center. We will prioritize (triage) walk-in patients as follows:

Emergency patients are seen first: symptoms may include, but are not limited to, chest pain, difficulty breathing, disorientation/confusion.

Urgent patients are seen second: symptoms may include, but are not limited to, acute abdominal pain, bleeding and lacerations, trauma to the eye, persistent high fever.

All other walk-ins will be triaged by the nursing staff and seen in order of check-in time.
Our office offers a unique service in that we accommodate walk-in patients as well as patients with appointments. A specific amount of time is scheduled for your visits. Therefore, we must insist on timely arrival for appointments. If you are late for your appointment, you will be rescheduled. Your cooperation when scheduling and keeping your appointments is appreciated.

Regular night clinic appointments
1/ 2 hour Allows time for history, appropriate physical exam, and treatment plan. For chronic or long-standing problems, medication appropriate physical exam, refills, management of asthma, high blood pressure, diabetes, routine gynecological exams and birth control, skin disorders, and surgical procedures (up to one hour).

Follow-up night appointments
15 minutes Allows time to assess status of previously diagnosed problem (ordered by practitioner). Understandably, many patients prefer not to miss school and work; however, because 90% of our patients either attend school and/or work, you may have to miss a class or work to be seen.

**PLEASE REMEMBER** Our objective at Student Health is to provide thorough and appropriate medical care in a timely manner. We estimate the time needed for our patients; however, occasionally unexpected complications occur which require more time than first anticipated. Please allow at least one to two hours for visits which includes check-in, visit, and prescription waiting time for Campus Pharmacy.