The IT department does not have a specific set of personnel that are able to offer courses and training. However, there are many resources available to members of the University that can assist them develop their technical knowledge and computing abilities. Additionally, there are some simple procedures that anyone can follow, that are known to fix many IT issues.
The Instructional Design Team (IDT) provides training on the University’s Learning Management System (LMS), WebCampus. They can help you design your online, hybrid, and face-to-face course. IDT also provides training on other instructional technologies as well, including Camtasia, Kaltrua, Clickers and TurnitIn.
The IT department has put together some guides that can help simply solve common IT problems.
The University Libraries, in partnership with The Graduate School, offer workshops on a variety of information-related topics, including computing and getting the most out of the programs you may use regularly.
Lynda.com offers in-depth video tutorials covering a wide variety of computing and software topics. The University has a license that allows anyone with a NetID to access the site.
This site contains a large selection of computing e-books, that are available to read online for any member of the University with a NetID.
Microsoft offers comprehensive online training materials for most of their software and services. Please note: Some of these courses are not free.