Sometimes you may encounter issues when you try to connect to the wireless network on campus. This guide should help you to determine where the problem lies.
Try logging into a computer on campus to see if your NetID credentials still work. If you are unable to log into a University computer, then this explains why you cannot access the wireless network. For further information, please see our section on NetID Troubleshooting.
This may seem like a cliché, but restarting the computer can often fix network connection issues. Sometimes a computer won't connect because there is some temporary setting getting in the way. Restarting the computer can clear these temporary settings, often resulting in a successful connection.
It's important to ensure that you are current on all system updates. Some computers will not connect to our network if they are out-of-date.
From the Start button, type in or look for Windows Update.
Click on the Apple symbol in the top-left of the screen, and select Software Update...
Removing a computer's knowledge of the University's wireless network means that any corrupted settings are also removed.
Please let us know if you continue to have issues accessing the wireless network.