The requirements for a new password are:
There are three ways that you can reset your password. All of these methods will require you to provide some form of ID number or card to verify your identity.
You can change your NetID password at the Network Security site. Click on the Account Management tab and then choose Change NetID Password.
Please call (775) 682-5000 to speak to a technician who will be able to reset your password. Please ensure that you are at a computer when you do this as we will need you to go to a website to complete the process.
Employees and students of the School of Medicine can visit their IT Help Desk in the Savitt Medical Library. For HIPAA reasons, these are the only technicians that are able to reset your password.
All other members of the University can visit the IT Support Help Desk on the 2nd floor of the Mathewson-IGT Knowledge Center.
For security reasons, we are unable to reset a NetID password via email as it is an unsecure form of communication.