It's important to take care of your car so that you don't breakdown on the side of the road. Similarly, as the user of a computer, it is important to take of the system you may rely on day-to-day. Thankfully, unlike a car, there are no tires, pistons, or flux capacitors that can go wrong - most computer issues can be prevented and corrected fairly simply.
There are three areas of computer maintenance that IT recommend you become aware:
Knowing how to fix simple issues could save you from needing to deal with big issues. Please take a look at our section on self-help tutorials. This section will also help you to identify useful information for the technician if you need to call us out.
The University IT department will service any UNR-owned computer. However, if your computer has an expired warranty, we may be limited on the services we can provide. Ensuring that your computer is in warranty could mean the difference between free support, or a sizeable bill for new parts. Additionally, the warranty can inform you if your computer is owned by UNR or not.
Could you cope if your computer spontaneously burst into flames? Our section on backing up data should help you ensure that you are not fully-relying on a single computer to keep your information safe and secure.