For cell phone assistance with institutional orders, cancellations, feature changes or campus specific questions, call (775) 682-5047.
A University department may purchase a cell phone (or tablet) and data plan for an employee. A dedicated department within IT specializes in the technical support and administration of these devices. If you are not using the personal cell phone stipend, this department can guide you through the process of purchasing and connecting a University-owned device. Please contact (775) 682-5047 for more information.
Information on connecting your cell phone to the UNR-WPA wireless signal.
How to connect your device to the University Exchange server.
Three categories of devices (Apple iPhones, Blackberry Devices, and Windows OS Phones) have been approved and will be supported for business use at the University including synchronization with the campus Exchange (e-mail) server. University IT will assist purchasers with needs assessments, recommendations, purchase, voice and data plan modification, and configuration of supported devices.
Contact cell phone support before purchasing any supported devices or selecting and purchasing data or voice plans. The IT department encourages purchase of an unlimited data plan, in addition to a voice plan, for all "smart" handheld devices including Smartphones, Blackberries and iPhones to support email usage.
If you wish to obtain a department iPhone for an employee, please contact IT Cell Phone Support at (775) 682-5047 before making the purchase. We will assist you with the purchase, account details, and configuration to ensure that you get the correct plan, are billed correctly, and receive any discounts that may be applicable to your situation.
Important: The local Apple Store and the local AT&T stores are not able to modify or initiate phone accounts associated with UNR business account or Exchange email accounts. IT Cell Phone Support initiates and modifies University phone accounts.
Prior to purchasing a Blackberry device for use with the University e-mail system, call the Cell Phone Support team at (775) 682-5047 and ask for guidance.
Android and other devices not approved for support through University resources may be used at your own risk of functionality. You may use the resources on this website for general information, or use your own self-help resources. Many devices work trouble-free connecting to University resources, but we offer no direct support for non-approved devices.