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Lync: Audio/Visual Conferencing

Mac Users

We have provided separate instructions for Video Conferencing in Lync for Mac.

It is possible to convert your text-based instant message into an audio/video conference (assuming you have a webcam and microphone installed on your computer).

Initial Setup

Before you take part in a audio/video conference, it is a good idea to configure you settings to make sure your webcam and microphone are correctly adjusted.

  1. In the main Lync window, click the Options "Gear" icon.Options Icon

Audio Setup

  1. From the list on the left, select Audio Device.Audio Device
  2. Go through the settings to ensure that the correct microphone and speakers are selected. The gauges and "test" buttons should help you to decide whether everything is configured correctly.Configure Microphone
  3. We recommend clicking on Check Call Quality to call the automated Lync attendant. You can then record a small message which will be played back to you so that you can hear how well your microphone has been set up.Check Call Quality

Video Setup

  1. From the list on the left, select Video Device.Video Device
  2. Make sure your webcam is selected, and you can clearly see yourself in the preview window. If you need to make any adjustments to the lighting or color correction of the webcam, click on the Camera Settings button.Camera Settings

When completed, click the OK button to close the "Options" window.

Start an Audio/Video Conference

  1. With an Instant Message conversation window open, hover your mouse over the Camera icon.Camera Icon
  2. From the box that appears, click on Start My Video button.Start My Video
  3. All members of the conversation will be able to see and hear you.

Alternative Method

  1. From your Contacts List, right-click on the person you would like to video conference.
  2. From the menu that appears, select Start a Video Call.Start A Video Call
  3. The system will act like a Video Phone. The recipient will receive a ringing message on their computer which they can choose to answer.

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