Microsoft Lync is an Instant Messaging and Audio/Visual Conference tool available to all faculty/staff on their office computers. Lync replaces Office Communicator, and provides these benefits:
Access to Lync is automatically available to anyone with a University Exchange e-mail account. Employees without a University e-mail account may request seperate Lync access (this is not automatically given). The Lync software is installed as part of any Office 2013 installation. Alternatively, a standalone Lync client can be installed by special request. Voicemail integration is only available for those using the Unified Messaging system (not the older NEAX system).
How to set up and use the major features of Lync, including Instant Messaging, adding contact, and setting personal preferences.
In-depth video tutorials can be found on Lynda.com.
Further questions on accessing and using Microsoft Lync can be directed to IT Support.