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IT Departments

The University of Nevada, Reno IT department comprises of nine departments:

Huapei (Pei) Chen, Chief Information Officer

Information Security

Jeff Springer, Chief Information Security Officer

[Org Chart for Information Security]

Information Security is responsible for all aspects of digital information and system protection for the University campus and affiliated entities. This unit engages with the different administrative areas and academic departments to assist in managing security procedures and policies. It manages incident response, business continuity, vulnerability monitoring and other information security related processes. In addition it oversees the centralized identity management system on campus.

IT Infrastructure

[vacant], Director

[Org Chart for IT Infrastructure]

Responsible for the maintenance and administration of all backend information technology systems.

  • Network Operations and Unified Communications

    Scott Crow, Associate Director

    Network operations engineers, implements and manages the campus networking infrastructure including fiber and copper physical plant facilities, wired and wireless connectivity, switching and routing, datacenter networking and connectivity for medical clinics and offsite locations housing University departments for data and voice.

    Unified Communications provides communication services such as telephony, video conferencing, desktop sharing and unified messaging such as voicemail and email.

  • IT Operations

    Mike Nicks, Associate Director

    IT Operations maintains and provides system administration for the centralized physical and virtual server infrastructure to support file, web, database, backup, and application services on Windows and LINUX/UNIX. The group also supports High Performance Computing for research and manages critical data centers on campus.

IT Programs and Projects

Tracy Williams, Manager

Responsible for the department's project management strategy and execution. Serves as Project Manager for all aspects of major initiatives within Information Technology.

Enterprise Applications

Michael Bakker, Director

[Org Chart for Enterprise Applications]

  • Business Services

    A group of application specialists and programmers supporting custom designed and third-party applications throughout the University.

  • iNtegrate

    Group of application developers and business analysts responsible for the iNtegrate Project (aka. MyNevada student portal). The team (with input and cooperation from SCS, IT and the user community) is responsible for the following modules within the PeopleSoft Campus Solutions product: Recruiting and Admissions, Student Records, Academic Advising, Financial Aid and Student Financials.

  • Information and Database Administration

    Lisa Saichompoo, Manager

    Responsible for all enterprise database services and administration, data warehousing, and advanced reporting to assist with business analysis and intelligence.

User Services

Tina Lundstrom, Associate Director

[Org Chart for User Services]

User Services is responsible for the end user support of IT products throughout the University.

  • Global Support

    Robert Anderson, Manager

    Providing technical support to all students, faculty and staff via the Help Desk (in-person and over the phone), and for all general areas of IT that are universal to users regardless of their department.

  • Desktop Services

    Ben Roelofs, Field Support Coordinator

    Desktop Services provides support to the administrative and academic departments across campus where specialized systems administration is not required.

  • Online Support

    Ben Gallagher, Online Support Specialist

    Online Support develops and maintains the IT website, blog and work order system, as well as other resources and tools to assist the IT department in providing effective support and communication for the members of the University.

School of Medicine

[vacant], Director IT, Medicine

[Org Chart for School of Medicine IT]

Providing HIPAA-compliant Computer and Networking support to medical departments and clinics statewide.

  • Robert Boyd, User Services Manager
  • Sal Scarantino, IT Manager

Libraries and IT Administration (LITA)

Leslie Nady, Administrative Manager

Shared administration unit for both Information Technology and University Libraries, supporting all purchasing, personnel, budgeting, payroll, leave records, events, searches, inventory, travel, and more for both departments.

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University of Nevada, Reno

University of Nevada, Reno
1664 N. Virginia Street
Reno,  NV  89557-

(775) 784-1110
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