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Frequently Asked Questions

Financial Aid Basics

What percentage of University students receives some type of financial aid and/or scholarships?

65% of undergraduate and graduate students receive some form of financial assistance.

Can a student who is not full-time receive financial aid and scholarships?

We assume that most students intend to enroll full-time. Scholarships require full-time enrollment. Financial aid can be received as a half-time student (6-8 credits) and as three-quarter time (9-11 credits as an undergraduate). The enrollment status reported on the FAFSA is used to make the initial aid offer. Pell Grant and other programs are prorated or may be reduced. If your intended enrollment status has changed you will need to note that change in MyNEVADA.

I have already completed my first bachelor’s degree and I am taking classes toward my next bachelor’s degree. What aid is available to me?

Undergraduates who have already received a bachelor’s degree are eligible for loans while pursuing additional majors or bachelor’s degree(s). This includes students in double major, minor or dual degree programs who have already met the requirements for one of their majors or degrees and are continuing their education toward the additional major, minor or degree. See The Guide for additional information.

I am a “graduate special” student. What financial aid is available to me?

The “graduate special” is not a degree program. State and federal financial aid require that the student be enrolled in a program leading to a degree. Non-degree undergraduates are likewise not eligible for state and federal aid. A private/alternative loan is the only option.

Do I have to report grants, scholarships, or fellowships to the IRS as income?

Part or all of a grant, scholarship, or fellowship may be taxable even if you do not receive a W-2 form. If you are a degree-seeking student, the amounts you use for expenses other than fees, tuition, and special course fees are taxable (such as room and board and transportation). To determine this taxable amount, add up all the grant, scholarship, and fellowship awards received in the calendar year, and then subtract all fees, tuition, special course fees, books and supplies expenses. If the remaining amount is a positive number, it must be reported as income. This amount must also be reported on your FAFSA.

Are Work-Study earnings taxable?

Yes. Any money received as a result of work, whether Work-Study, part-time employment, or graduate assistantships, is taxable income. You file a W-4 withholding form at the time you are hired; you receive a W-2 statement of earnings and taxes withheld each calendar year. Questions about withholding should be directed to the University's Payroll Office.

Where can I look to find information about tax benefits for students?

The IRS publication 970 can answer your questions. You can find it at www.irs.gov/pub/irs-pdf/p970.pdf.

Am I permitted to receive financial aid from more than one institution at the same time?

No. Financial aid cannot be received from two different institutions at the same time because you are a “regular” student, that is, expecting to receive a degree only from one school. Aid is administered only by that one school.

Disbursements are monitored by the U.S. Department of Education Disbursement System. An “alert” is sent to the colleges to request repayment from the student when repayment by more than one school occurs.

Can I be a degree-seeking student at this University and have coursework at a community college be included in my enrollment for financial aid by UNR?

There are two exceptional situations in which a student may request the financial aid office at the University to recognize coursework at a community college. The circumstances are different, so be sure to read carefully and submit the correct paperwork and in the appropriate timeframes.

One is co-enrollment agreement. In this situation, the student is pursuing a major in which there are courses that are required, but are never taught at the University and must be completed at a community college. These programs are Interior Design, Early Childhood Education, Construction Sciences, and some Curriculum and Instruction Majors. It is an academic necessity to take the coursework at the community college, and the office recognizes that in the aid package. The co-enrollment forms are found in the Financial Aid Library. Note the deadline for submission is the last day of the month in which classes begin each semester, that is September 30 for the fall semester and February 28 for the spring semester.

The second exception is for intra-system enrollment. In this situation, the academic advisor has recommended and approved the student to take coursework at a community college as a part of their degree program or the student has a valid and compelling academic reason beyond convenience for enrolling at a community college in combination with coursework at the University. The office reserves the right to refuse a request that is based solely on cost, registering late, or convenience. The student plans in advance by submitting the request prior to the disbursement of financial aid classes begin. If approved, the student’s budget and aid may be modified or reduced. Pell Grant is the only program considered for intra-system enrollment exception, so the student must be Pell Grant eligible.

When is my aid going to disburse? Why hasn't my aid disbursed?
  1. General Response: Financial aid and scholarship disbursements begin 10 days prior to the start of the semester. For Fall 2013 the first disbursement Student Accounts is 8/19/2013.  Refunds will begin on 8/20/2013.  Starting on 8/26, disbursements will be done twice a week (Mondays and Wednesdays).
  2. Check MyNEVADA. In order for aid to disburse:
    • No FA related items can appear on the To Do List
    • Student's actual enrollment must match Financial Aid Enrollment Information Form.
    • Aid must show as accepted ("View Financial Aid").
  3. Students can track aid disbursements on the Account Activity page.
How much do I owe?

Check MyNEVADA:

  • Account Summary on Student Services Center to see balance (Due Now and Total Due)
  • View Financial Aid to see if Accepted aid amount will cover fees.
  • Account Activity to see if aid has already disbursed.
How do I sign up for deferred payment?
  • Students can sign up in MyNEVADA. There is a $50 fee added to the first bill for the plan.
  • Plan is 3 payments (33% each of the total amount owed). Payment dates are Aug 23, Sept 23, Oct 23
  • Questions about payment plan should be forwarded to the Cashiers Office.
Are refund checks mailed or can I pick it up? When will I get it?
  • All refund checks are sent out by the Cashiers Office. They are mailed to the address in MyNEVADA or deposited into the student's checking account. We recommend signing up for direct deposit in MyNEVADA to expedite receipt of any refunds. Students do need a valid checking account for direct deposit. Checks cannot be picked up.
  • For Fall 2013 the first refunds will go out beginning August 20, 2013.
How long is the FAFSA process?

Normal processing is approximately 6-8 weeks from the time the student submits a FAFSA to when any aid should be ready to disburse. Files that require additional documentation (correcting signature and other rejects, social security cards, selective service registration, file verification, etc) will take longer than the normal processing timeline to complete.

Check MyNEVADA:

  • Did we receive the FAFSA?
  • Are there any FA-related items on the To Do List?
Why don’t I see any aid listed in MyNEVADA?
  1. Check to see if you are admitted to a degree program
  2. Check to see that the FAFSA was received (Communication Center - "FAFSA Received 2013-2014")
  3. Check to see when requested FA To Do List items were received
  4. Check to see that you are meeting Satisfactory Academic Progress (SAP)
  5. Allow 10 business days from the time these items are updated/completed before the student should see an award letter
Work Study: How can I get it? How do I use it? I have a job; will that give me priority on the waiting list?
  • Students must have a current FAFSA in order to be considered for Work-Study (with exception for students who hold DACA status).  Students must call the Financial Aid Office and request to be placed on the Work-Study waiting list.
  • Work-Study may only be applied to any on-campus job.  Work-Study pays 75% of student's wages based on the allotment awarded, leaving the remaining 25% to be paid by the employed department. 
  • Students who are already employed receive preference on the waiting list.  Preference is then given to incoming freshman and transfer students as well as students who hold DACA status.  Students may indicate they already have a job on-campus when requesting to be placed on the waiting list.  Students may also call to update their name on the waiting list if they obtain a position on-campus after their waiting list request has been made.

I've been awarded Work-Study, now what?
  • Once students are notified with their Work-Study Placement Letter, they have 6 weeks to obtain a job on-campus if they have not already done so.  Students may be granted one two week extension by contacting the Work-Study Coordinator in the Financial Aid & Scholarships Office.
  • If a student has been awarded Work-Study and already has a job; the student must notify their employer by presenting their employer with their Work-Study Placement Letter.
I received Work-Study last year; does that mean I automatically receive it every year?

No.  Due to the limited amount of funds and the high demand for Work-Study, the Financial Aid & Scholarships Office will continue to award Work-Study based off of a waiting list each year.  Students must request to be placed on the waiting list every year.  The waiting list will be made available early June of every year.

How do I apply for the TEACH Grant?

Students must meet specific criteria outlined on the SFAS website. Inquiries can be sent to Barbara Hall-Bellows.

I have a needs analysis form from my landlord/Welfare office/Housing Authority Office (a) where do I send it and when will it be processed? (b) Has it been sent yet?
  • Needs analysis forms can be faxed to (775) 784-1025, mailed to our office, or dropped off at the front desk. Students should allow at least 5-10 business days for forms to be sent.
  • Forms must be signed authorizing release of student's information or have a 3rd party release form.
  • If the form has a deadline please advise students to include that on the form.
  • Check Person Comments to see details on when the form was received and if it has been sent.
My parents don’t help me with school and they won’t give me their tax information for the FAFSA.
  • Generally, a parent's refusal to provide their information is not grounds for independent status approval. Students should refer to the Dependency Status questions on the FAFSA and if they cannot answer 'YES' to at least one question they are considered dependent and must provide parent data.
  • If the student has extenuating circumstances that make it impossible and/or unsafe for them to get their parents' information for the FAFSA, they can review the Appeal for Independent Status form which lists all of the documentation requirements.
  • Appeals are reviewed weekly by a committee and decisions are made on a case-by-case basis.
What is the best way to contact the office?
  • For the student- e-mail is the most efficient means. E-mail office directly. The e-mail will be forwarded to your advisor.
  • For a parent- specific information is not permitted over the phone unless a Student Authorization to Release Information form has been completed and filed with our office via MyNEVADA. E-mail and the Contact Us web page are also effective and efficient options for parents.

If staff is unable to take your telephone call immediately, messages are returned within 24-48 hours. However, at the beginning of a semester, the time may be longer. For more service standards, please view our Benchmarks for Standards of Service.  Faxes are normally logged in within 3 to 5 business days.

Scholarships

I would like to send a thank you note to the donor of my scholarship, how do I do this?

Scholarship funding is crucial to the success of students at Nevada and nothing is more appreciated by our scholarship donors than a kind letter of thanks! For your convenience we have two options for turning in your letter:

  • You may bring the letter or card in an unsealed envelope directly to the University of Nevada, Reno Foundation in the Mackay Science Hall, Room 127.
  • You may also mail your card/letter to the address below. Please be sure to enclose the item you are sending unsealed in a separate envelope: Liz Wesseling, UNR, Donor Relations,Mail Stop 0162,Reno, NV 89557

I am an entering freshman, how was I awarded a scholarship?

Scholarships are automatically awarded to new freshmen admitted to the university by February 1 of the year preceding their fall enrollment. Awards will be based on official high school transcripts received at the original admission date and test scores received in the Office of Admissions and Records prior to February 1st. The academic index is calculated using the unweighted high school grade point average and the college entrance test score (ACT or SAT I).  The priority admissions deadline for scholarship awards is February 1st. After that date "new admit" scholarships are awarded only if funds are available. This includes spring admits. The minimum cutoffs may be subject to change pending availability of funding. Some colleges also use the admission information to select freshmen for their awards.

I am a continuing student, how was the amount of my scholarship determined?

General scholarships are only awarded to new freshman and second year students who have completed the general scholarship application.  If you attain a cumulative UNR GPA in excess of 3.75 your first year you will receive a $2,500 award during your second year of enrollment at UNR if you are a full time undergraduate student ($1,500 for 3.3-3.749 and $1,000 for 3.0-3.29). 

At the third year level and beyond awards are made primarily by the department associated with the student major.  Unfortunately many great students do not receive scholarship nominations in their third year of attendance as there are simply not adequate funds available to award all of our meritorious students.  Please do make sure you continue to complete the general scholarship application through MyNEVADA each winter between November and Feb. 1 as well as the supplemental scholarship applications for any department where you have a declared major or minor.  In addition, about 1/3 of our scholarship funds require that both merit and financial need are demonstrated so by submitting your FAFSA annually by the March 1 deadline you may increase the number of scholarships for which you are eligible.

When does the Gov. Guinn Millennium Scholarship get posted to my financial aid award?
  • For an entering freshman- the University must wait until the Millennium Office sends the file of eligible new students which typically occurs in late July or early August. Until that occurs, our office does not know the Millennium Scholarship recipients.
  • For a continuing student- our office posts the scholarship starting the second week in August after receiving a data file from the Millenium office confirming eligibility as long as the student is registered for a minimum of 12 eligible credits for the fall semester.

Can I use the Millennium Scholarship if I am in the Nevada Pre-Paid Tuition program? How does it work?

A list of participants in Pre-Paid Tuition is sent from the State Treasurer's Office to the Cashier's Office. The Cashier posts the amount to the student's account to pay the registration and bills the Treasurer's Office for the funds. The Millennium Scholarship can then pay other fees that remain on the student's account. Once all outstanding charges are paid, remaining scholarship and financial aid dollars are paid by check or direct deposit to the student's personal checking account.  For more information, see Nevada State Treasurer's College Programs.

Where does my donor send my scholarship check?
  • Scholarship checks should be made out to the Board of Regents with the student's name and ID number in the Memo line.
  • Send checks to the Student Financial Aid and Scholarships Office / Mailstop 0076 / Reno, NV 89557-0076.
  • External organizations need to be aware of the information for external organizations

I have a needs analysis form from my scholarship donor and/or tribe, (a) where do I send it and when will it be processed? (b) Has it been sent yet?
  • Needs analysis forms can be faxed to (775) 784-1025, mailed to our office, or dropped off at the front desk. Students should allow at least 5-10 business days for forms to be sent.
  • Forms must be signed authorizing release of student's information or have a 3rd party release form (available at the SFAS Office) attached.
  • If the form has a deadline, please include that on the form.

My scholarship organization requires enrollment verification be submitted before they will submit my award to UNR. How do I accomplish that?

Some external organizations provide a specific form a student must return and others just need the registrar to provide the student an enrollment certification letter.  This cannot be done until a student has paid a good portion of their term registration fees.  Students requiring enrollment verification for their scholarship donor should go to the Admissions & Records desks on the second floor of Fitzgerald Student Services.  Please provide your external organization scholarship provider with a copy of our information for external organizations.  Please see separate FAQ regarding tribal funds.

Loans

How do I accept my Stafford loans? How do I do the MPN and Entrance Counseling?
  • Students should click on Accept/Decline Awards on the View Financial Aid screen. This will allow them to check the loans they wish to accept and also indicate the amount they want (up to the amount that has been offered).
  • To complete the MPN and New Borrower Entrance Exam students will go to www.studentloans.gov and log in with their name and FAFSA PIN. Please make sure students are doing the Stafford Loan Master Promissory note and New Borrower Entrance Exam - there are other options for them to complete but these are the ones needed for their Stafford loans. They only need to submit the MPN once and pass the entrance exam once for both the subsidized and unsubsidized loans. 
  • Students not meeting Satisfactory Academic Progress (SAP) standards will not be permitted to accept any loans and an error message will appear in MyNEVADA when they try to accept them.
How much can I accept?

Students are offered the maximum amounts they qualify for in the Stafford loan (and in the PLUS loan if it is offered). Students can choose to borrow the maximum for the year, or borrow a portion now and the rest later on in the academic year. Please remember that the amount you request will be split between the fall and spring semester; unless they are graduating in the fall.

How do I accept the parent PLUS loan? What is the processing timeline?
  • To accept the PLUS loan parents must first submit the PLUS Loan Activation Form (LAF) which is found on the Fin Aid Office website.
  • Parents must also log into www.studentloans.gov with their own name and FAFSA PIN to complete the PLUS Loan MPN.

Parents must pass a credit check in order for the PLUS loan to be approved. If a parent would like an immediate credit decision before submitting the PLUS LAF (or in lieu of submitting the form if they believe the loan will be denied) they can log into www.studentloans.gov with their own name and FAFSA PIN and click on "Request Direct PLUS Loan" to complete the application process. After the application is completed the parent will receive a credit decision. If approved, parents will be directed to complete the PLUS MPN. If denied, parents will be given the option to get an endorser (co-signer) for the loan, or leave it as denied and the student can pursue an increase in their unsubsidized Stafford loan.

The PLUS loan was denied, how do I get the additional Stafford loan money?
  • If the PLUS loan is denied and the student would like to request an increase to their unsubsidized Stafford loan, they will need to submit a copy of the denial letter along with a Stafford loan activation form - which can be printed.
  • Unsubsidized loan increase amounts: Freshman/Sophomore = $4000/yr -- Junior/Senior = $5000/yr
How long before I get my loan money?
  • As with all financial aid, funds are disbursed into the student's account and applied towards any fees owed to the university first. Any remaining money is refunded to the student.
  • Stafford loans are normally disbursed within 5-10 business days after the student has completed their loan requirements (accepted in MyNEVADA, MPN and EC completed). PLUS loans are normally disbursed within 10-15 days of the loan requirements being completed - if the loan is approved.
I declined my loan in MyNEVADA but now I want it, how do I get it back?
  • Complete the Stafford loan activation form.
  • On number 4 on the form you would check the box labeled "Stafford loan increase/Previously Declined" and then indicate on number 5 how much you want to request.
I applied for a private loan but I don't see it in MyNEVADA, what is the status?
  • Check Fin Aid Tab/View Fin Aid Status to see if there is an item labeled "Bank Alternative Loan Program".
  • Check the To Do List to see if the "Private Loan Entrance Counseling" is still listed. The loan will not be processed until this item is completed.
I saw that your office offers Perkins/Blundell/Garvey Rhodes/Nursing Loan how do I apply for one of those?

Students can request to be added to the waiting list and when/if funds become available their financial aid award letters will be updated and they will receive a revised email notification. They will also receive paperwork in the mail that has to be submitted before the funds can disburse.

I accepted a Perkins/Blundell/Garvey Rhodes/Nursing Loan in MyNEVADA, how do I get the money? Is there paperwork I need to do?
  • Students receiving one of these institutional loans will be notified by the Loans Department in the Cashiers Office about their paperwork via email. The forms must be mailed because original copies are required. Normally the paperwork is mailed out within a week after the student accepts the loan - the Loans Department will also email the student to see if they would rather come to the office in person to complete the paperwork and expedite processing. Students who have questions about their paperwork should be forward to the Kevin Page in the Loans Dept.
  • Loan paperwork is listed on the To Do List, and once cleared the loan must undergo a mandatory 3-day waiting period before the funds can disburse.
What should I do if I can’t make the payments on my Stafford Loan?

If you're have having trouble repaying your Stafford Loan(s) for any reason, do not give up and let the loan(s) go into default. There are options of which you may be unaware. You may be eligible for a deferment, forbearance, or a different repayment plan that might lower your payments and permit you to get back on track. Contact your lender first and/or our office for information and alternatives. You can also find information on the EdFund website. EdFund is the Stafford Loan guarantee agency that works with our University to make and service the loans. Find them at www.edfund.org - students and parents and look for the “Managing Your Loan” section for some helpful information and references.

The consequences of default are serious. You will lose your eligibility for future financial aid, a portion of your paycheck or tax return can be garnished to repay the loan, you may incur collection costs and attorney fees and you may not qualify for certain federal or state jobs. Your credit rating will be damaged, taking it more difficult and more expensive to get a loan later to finance a car or a home. Whatever you have to do to keep out of default, do it! Keep in contact with your lender!

Applying for Aid

Why is parent income information required on the FAFSA?

Most applicants under the age of 24 are considered by the federal government as “dependent” students; therefore parent(s) income is required. Parents are expected to assist with college costs for their children to the extent that they are able. Financial aid can only be offered to fill any “gap” between what it costs to attend and what the FAFSA information indicates the family can provide. In “unique circumstances”, a student under 24 may file an appeal for “independent” status. The appeal criteria and documentation requirements are available in the Financial Aid Library.

How do I get a student loan?

The FAFSA is required for all need-based financial aid, including loans. It evaluates the family’s ability to contribute toward college costs. The information is used to determine eligibility for Grants, Loans, and Work-Study. It is a federal requirement that the family’s eligibility for a Pell Grant, a subsidized Stafford Loan and other federal aid programs be considered. Often parents may think they are not eligible for some programs when in fact they may be. Filing the FAFSA ensures that the family is considered fully for all programs.

Are there aid programs that do not require the FAFSA?

The parent of a dependent student can apply for a federal Parent Loan for Undergraduate Students (PLUS) and/or a private, alternative loan. An independent student may apply for a private/alternative loan.

How can I tell if the office received my FAFSA information and/or documents that I sent?

The office receives FAFSA information about once every 10-14 days from the Federal Processor; and document processing generally takes 1-3 days to login to our system. You can check both on MyNEVADA under Fin. Aid Requirements to view a live update of all the documents we’ve received and whether or not they were complete.

Unfortunately, due to the large volume of documents we receive, we are unable to check the fax machine to see if your fax arrived. If you are concerned about your faxed documents, please send a copy of the document in the mail.

What is “verification” and why was I selected?

Verification is a process whereby the information reported on the FAFSA is confirmed with tax returns and other documents. Since the FAFSA may be filed prior to tax filing, it is crucial that our office ensure that the information is accurate and that the funds are awarded only to eligible students.

The office participates in a Quality Assurance Program offered by the U.S. Department of Education. This program permits our office, using their software, to analyze our applicant pool each year and to identify those items and questions on the FAFSA that are most often answered incorrectly, such as “taxes paid vs. taxes withheld”. A random sample of applicants is selected to verify those items.

If you are selected, you are required to submit the documents required. Those are reviewed and when discrepancies are found, corrections are sent to the federal processor to recalculate the eligibility. It may result in a decrease in total aid, loss of the Pell Grant and other grant aid, or an increase in total aid and loans.

How long does the process take before I get an aid offer?
  • Best case scenario- the FAFSA is filed by early February and no corrections are needed, no missing documents are required once the data is received by our office, the student meets the Satisfactory Academic Progress- SAP requirements. The student should be notified in April. The process is clean and the application sails right through the process. The student is considered for all available funds.
  • Worst case scenario- the FAFSA is filed in April or later, it is rejected or corrections are required by the federal processor (may take 4 to 6 weeks). The information is finally received by our office that reviews it and determines that there is inconsistent or incomplete information. We select it for verification and request a copy of the tax return and the verification worksheet (often takes the student 4-6 weeks to submit the documents). Staff compares the FAFSA with the tax return and determines that the income information is not accurate. Corrections are sent back to the federal processor to recalculate the student’s eligibility (2-3 weeks). Once the accurate information is returned to the office, an offer of aid can be made, after the student’s satisfactory academic progress is checked. If the student did not meet the SAP requirements, the application is denied. By this time, if the student has meet the SAP requirements, most grants (except Pell Grant) and work-study have been awarded to other students. The offer may consist only of Stafford Loans and Pell Grant, if the student remains eligible as a result of the corrections. Moral of this story- file early, file completely, file accurately and pay attention to your academic performance!
What is the policy for purchasing a computer?

Students may request an increase in their aid for the purchase of a computer only once during their educational career at the University. Documentation may be a receipt or written estimate from a retail store, or an estimate from the vendor’s website. The source of funding is either a Stafford Loan if eligibility remains or other loan fund. First year medical students are required to purchase a laptop computer, so an average cost is automatically included in the student budget as a one-time expense.

Can my financial aid be renewed?

Yes. Need-based aid and some scholarships are renewable. The scholarship award criteria on our website will indicate whether or not the General University Scholarship Application is required. Search by name to find out!

Financial aid consideration requires a new FAFSA each year. Grants, loans, and work-study are not automatically renewed! You will receive aid application renewal information and instructions each January. Generally, if your family circumstances do not change, your application is filed early, and the programs and funds available to the University do not change, you are likely to receive similar financial aid awards.

If I decline all or part of my aid package and my circumstances changes and I need the funds, can I request that my aid be reinstated?

If you request reinstatement within the academic year, you are still enrolled, and your eligibility has not changed, we can typically reinstate Stafford Loans and Pell Grants. Using the remaining eligibility to attend summer session(s) is an appropriate use. Reinstatement of aid from other programs during the academic year would be dependent upon availability of funds and the reason for your request.

Receiving Aid

Do I need to do anything more to get my loan after I get the aid offer?

Not all students chose to borrow the Stafford loan, so the amount put on the aid offer as an “estimate” of the maximum amount you are eligible to borrow. For the office to continue the loan process, we need you to tell us that you do want to borrow and how much; and for a first-time borrower, please go to MyNEVADA. 

was awarded another loan(s), not Stafford. How do I receive the loan(s)?

The University has three institutional loans offered to students from revolving funds created by former students repaying their loans. These are the Perkins, Garvey-Rhodes, and Blundell Loan Programs. Promissory notes are required prior to the disbursement of funds and are mailed in July from the Loan Department in the Cashier’s Office. The note must be promptly signed and returned directly to their office.

Why doesn't the bill reflect my financial aid? When is aid disbursed to my student account?

The bill is sent from Student Accounts not from the Financial Aid Office, and is mailed in late July. It shows what you owe the University. Our office cannot begin the disbursement of any aid more than 10 days prior to the first day of class each the semester. Financial aid and scholarships on the Aid Offer are applied directly to the charges listed on the account, usually within the first month of the semester. You are responsible for paying any amount not covered by these awards. For more information and fee payment deadlines, see the class schedule or the Controller’s website.

How do I know if I am due a refund?

To determine what is owed or if you have funds coming to you, subtract the total amount of financial aid and scholarships listed on the offer (minus the Work-Study allocation) or on MyNEVADA.

Why isn't the Work-Study award listed for disbursement?

Work-study awards are earned by working for an eligible employer and collecting a paycheck every two weeks for the hours worked up to the amount of the award. To locate a Work-Study job, go to the Job Board on the Human Resources: Student Employment website.

Do I need to pick up a financial aid or refund check?

Checks may not be picked up in person. Depending upon what option you have selected, you will either receive a direct deposit to your personal bank account (if you have completed the Direct Deposit with the Cashier’s Office through MyNEVADA) or you will receive a check at the address listed on MyNEVADA. Be sure your address is accurate!

What is the status of my verification?
  • Check the To Do List to see if all items (verification worksheet, taxes, W2s, etc) have been removed. If not, then you need to submit those before the file can be processed. Tax extensions do not exempt the student from having to submit to submit copies of the tax return and the file will remain incomplete until all requested documents are received.
  • Verification can take up to 3 weeks to complete due to the high volume of files sent in during the latter part of the summer.
Where do I send my verification documents?

Documents can be faxed, mailed, or brought in to the Fin Aid Office. This information (including the fax number and address) is located on the verification forms and the instructions that are attached to the form online.

I sent in verification documents, but they're still on my To Do List, were they received?

Students should allow at least five business days for documents to be logged in and updated on their To Do List.

My To Do List shows that something is missing/incomplete, do I need to do?

Check the To Do List to see what is listed - some items are self-explanatory and by clicking on the Details link you can clearly see what needs to be done (i.e. Student tax return missing signature - student needs to sign tax return and send it in or come to the office and sign it).

Satisfactory Academic Progress (SAP)

I received a notice stating that I am not eligible for aid, what is the issue?
  • View the FA Satisfactory Academic Progress notification in student's Communication Center to see what was sent and what their issue is. The letter outlines the minimum/maximum requirements for all of the SAP Standards and whether or not you are meeting those standards.
  • As a note, summer grades will be evaluated after grades have posted from 2nd term. So if this will correct your SAP issue, please just allow time for processing.
If I am not eligible, what aid does that affect?
  • Students who are not meeting SAP are not eligible for any federal or state aid, including: Stafford and PLUS loans, Pell and State Grants, Institutional Loans, and Federal Work Study.
  • Scholarships can be affected based on the requirements set by the donor. For outside scholarships, students should contact their donor to find out if they will continue to be funded.
How do I submit an appeal to get my aid back?
  • For GPA and Pace Appeals:
    • Submit the appeal form, personal statement, and supporting documentation.
    •  Appeals are reviewed weekly by a committee and decisions are made on a case-by-case basis. The appeal form outlines examples of conditions that are/are not approvable. General rule is the student's failure to meet SAP must be based on an extenuating circumstance. Lack of knowledge of SAP standards is not an approvable excuse.
  • For Maximum Time Frame Appeals:
    • Complete the form
    •  Attach a Plan of Study that is typed and signed by the academic advisor on their department letterhead.
    • Appeals are reviewed weekly by a committee and decisions are made on a case-by-case basis.
I submitted an appeal, what is the status?

Check the Fin Aid Tab in Student Services Center page to see if the SAP Status reads as 'Probation' or 'Meets SAP'.

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University of Nevada, Reno

University of Nevada, Reno
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Reno,  NV  89557-

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