Auxiliary Aid Services provides eligible students who need alternative or additional support with “real-time” communication access and notes; including but not limited to Assistive Listening Devices, CART, Interpreters, LiveScribe Reading Pens, Remote CART, and Video Remote Interpreting (VRI). It is essential that students meet with a DRC counselor and complete the online Auxiliary Aid Request form well in advance of the first day of classes to ensure timely and appropriate placement of services.
Students must request Auxiliary Aid accommodations prior to the start of each semester. We encourage students to request this accommodation before the end of the current semester, even if they are unsure about their schedules for the next semester. Additionally, if a student changes his/her schedule two weeks before school begins or after the start of the semester, the student must notify the Disability Resource Center (DRC) immediately to insure continuity with Auxiliary Aid accommodations.
Students receiving Auxiliary Aid services must pick up and deliver their instructor letters generated at the DRC at the beginning of each semester. The letters notify the student’s instructors of the auxiliary aid placement in the classroom for the duration of the semester. Students who receive Auxiliary Aids must provide copies of syllabi to the DRC within two weeks after the start of the semester.
When a student receives Auxiliary Aid services, the DRC expects the student to attend all classes throughout the semester. Students are expected to give the DRC at least 24 hours notice if they must miss a class. It is understandable that, in some situations, the student may not be able to provide 24 hours notice; however, failure to provide any notice is considered a “no show.” Three “no shows” can result in a temporary suspension of services until the student meets with the appropriate DRC staff person.
If a student is late to class, the Auxiliary Aid provider will not begin services until the student arrives. The provider will wait 20 minutes for the student before leaving. Students who arrive after 20 minutes will not receive Auxiliary Aid accommodations for that class period.
Additionally, if students receive information about class cancellations, test days, or other issues related to attendance and for which they do not require Auxiliary Aid services, they need to notify the Auxiliary Aid Coordinator or phone DRC front desk staff (784-6000) immediately.
When an assigned auxiliary aid provider is unable to provide services for a class, the DRC will do its best to find a substitute. There may be instances, however, when the DRC will not be able to locate a substitute, and the DRC will place a note taker in the classroom.
You may not distribute transcribed notes to other students under any circumstances. Transcription notes are transcripts of the professor’s lecture and are therefore considered intellectual property.
Transcribers transcribe, to the best of their ability, all spoken utterances in the classroom, including lecture and asides. The student is responsible for all information on the overhead, board, and/or handouts. This includes the spelling of vocabulary words. The transcriber will provide summaries of films and readings.
The transcriber is trained to provide communication access in the classroom; therefore, the transcriber is not qualified to answer questions over the course material. If students have questions about the material or the course, they need to ask the professor directly, not the transcriber. Additionally, students must refrain from speaking with the transcriber during class, unless they want the transcriber to voice for them, as this may affect the quality of the transcript. Students are expected to tell the transcriber if they prefer to communicate with the instructor and other students by having the transcriber voice for them or if they wish to voice for themselves.
We expect students who receive Auxiliary Aid accommodations to pay full attention during class. Please do not study, email, or engage in other such activities when receiving auxiliary aid accommodations. Such behavior will be reported and could result in a temporary suspension in services until the student meets with the appropriate staff person.
Transcribers will email notes to the student within 24 hours. It is therefore crucial that we have your updated email address.
A laptop is provided to students for each class. The equipment provided to you is the property of the University of Nevada, Reno. Do not handle the equipment in any way, including opening other programs, playing games, or shutting off the laptop before class has ended. Such behavior can result in a temporary suspension in services.
If you have concerns about the quality of the transcriptions, notes, or any other matters concerning Auxiliary Aids, please contact the DRC office at 784-6000 Monday-Friday, 8:00 a.m.-5:00 p.m. You may also send an email to the Auxiliary Aid Coordinator, Allison Bussa, at firstname.lastname@example.org.
Please note: While all student preferences are considered, the DRC may obtain its own professional determination of whether specific requested auxiliary aids are necessary.
*Any auxiliary aid requests submitted after the start of the semester may limit auxiliary aid placement options.