If you have questions not addressed in this section, please email email@example.com for further assistance.
This situation occurs when a user exceeds their disk and/or e-mail quota. You should contact a system administrator to assist you in removing/compressing some files or e-mail to regain access to your account.
Sometimes a server will crash, making it inaccessible. Since the network servers are highly interconnected, this may cause other servers to crash, temporarily disabling the entire network. The only way to fix a server that is down is to notify a system administrator of the problem.
This can occur for any of the following reasons:
Each user has a specific amount of space for files and email. If, at any time, this limit is exceeded, a warning is issued automatically by the server and you are given a specific amount of time to correct the problem. If you fail to do so, your account becomes disabled. At that point you will need to contact a system administrator to have your account fixed.
Typically this is done by raising your quota long enough for you to remove/compress some files or e-mail. If you find you require an increased quota, please submit a request for it to a system administrator.
Accounts are disabled for various reasons, the most common being your password has been flagged as too weak or you have exceeded your disk space and/or e-mail quotas.
If your account has been disabled, you will need to contact a system administrator to have your account reactivated.
This problem occurs when a user has not configured their personal information. To configure personal information, follow these steps:
The server you are trying to connect to may not be accepting Telnet connections. Typically, this is because Telnet is an insecure method of transmitting information. When you establish a connection to a server via Telnet, all data sent between your terminal and the server is in plain text. Should any "third party users" (i.e. hackers) be monitoring connections to the server, it is possible that sensitive information such as your user name and password could be intercepted and compromised. Therefore many servers do not permit Telnet connections, rather they support Secure SHell connections (SSH).
Connection problems can occur for any of the following reasons:
No, you may use any remote access software that you choose. Nonetheless, it is recommended that you use a secure application that utilizes strong encryption, such as those listed.
Most University of Nevada, Reno servers will accept unsecured communication (e.g. Telnet), however, any information exchanged between the two computers during that time will be easily viewable by any entity snooping on the network. For this reason, a secure application is highly recommended.